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Frequently Asked Questions
About Distinctive Home Exteriors

Here are some of the questions that we receive most often from our customers. If you have a question that isn't answered here, or simply want to speak with us, don't hesitate to contact us.

Question Index

Why Should I Choose Distinctive Home Exteriors For My Siding Project?

We have perfected our installation systems and install only James Hardie Fiber Cement siding. We are one of just a handful of James Hardie Preferred remodelers in the Kansas City area, which means our installation systems are much more advanced than 99% of other remodelers. Prior to starting Distinctive Home Exteriors, I actually worked directly for James Hardie. The amount of knowledge about HardiePlank that my crew and I have is unrivaled in the home-improvement industry.

How Are Your Prices? Low? Medium? High?

As a James Hardie installer, we’re in the middle. Can you find a contractor who will do your siding job for less money? Sure. Will you get the same superior installation and products? Probably not. On the other hand, you don’t want to overpay for your siding job—going with the highest bid isn’t always a surefire way to get quality, either. We offer a fair price on a great job that you will love for years to come. But what you want to look for when hiring a contractor is not necessarily the price he offers, but his reputation. We have a SPOTLESS record with our customers. Problems occur less than 1% of the time. And in the rare cases they do happen, we are right there to take care of the problem—10, 15, 30 years down the line.

Do You Use High-Pressure Sales Tactics?

Absolutely not. I did some sales when I worked directly for James Hardie, and I hated it. Not saying sales is a bad job... it’s just not MY thing. Never has been, never will be. I’d rather assess your situation and provide you with the BEST solution for YOU. And if my no-pressure approach costs me a few dollars here and there, so be it. My main priority is that YOU are satisfied and get the best deal possible.

Do You Offer Financing?

Yes, we offer flexible financing options that will make the cost of your project fit comfortably within your budget. Contact us today to find out more.

I’ve Heard Horror Stories Of Remodeling Budget Overruns. How Can You Protect Me From These?

The key is estimating the job thoroughly on the front end, and the ability to do that properly comes mostly from experience. We’ve done so many siding projects that we have a VERY good handle on exactly what a given job is going to entail, and we’ll give you a detailed estimate so you can review it. The only way the price will go up is if you (the customer) decide to add things mid-job. We strive to work through as many alternatives and options on the front end as possible to minimize your desire to make changes later.

How Are Your Workers?

I’ve worked with the same crew for over 5 years. Installing James Hardie siding is ALL they do. They never use profanity, play loud music, or leave a mess behind. They are completely respectful of your home, and their only concern is to make your siding project as easy and smooth as possible.

How Are Your Warranties Compared To Other Siding Companies?

James Hardie siding comes with a 30 year, non-prorated warranty. I match that with my own 30 year labor warranty, which is three times longer than the industry standard. I stand by my work for decades because I truly feel that my crew and I do superior-quality work that will last you a long, long time.

Do You Offer Free Estimates?

Yes. I personally perform all estimates in-person to give you a 100% accurate quote. I don’t play guessing games with you. When we tell you how much it’s going to cost, that’s how much it’s going to cost. Our estimates are always no-pressure and no-obligation, so you will never feel you’re being forced into a situation you’re uncomfortable with. If you’re interested in an estimate, contact us today.

Have Other Questions?

If you have questions about James Hardie Fiber Cement Siding, check out our James Hardie FAQ page for answers.